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Synovo Group
Synovo Externalisation

Outsource your tasks, keep control

Entrust the administration and back office
of your business to our specialist teams, so you can refocus
on what you do best.

Our solution

A dedicated colleague, without the burden of recruiting

Drawing on its closeness to businesses, Synovo Group builds on the strengths of its original trade — publishing software — to offer outsourcing that is reliable, secure and connected to your Synovo tools.

Competitiveness

Better reachability coverage and improved handling of patient replies, to build lasting loyalty.

Profitability

Faster invoice processing, shorter payment times and optimized processes.

Peace of mind

Data kept secure and natively synchronized with all your Synovo tools.

Areas covered

Profiles for every need

Technical profiles

IT support / helpdesk · Software development · Project manager / Product Owner · Testers

Administration, switchboard & sales

Billing · Accounting · Purchasing · Data entry · Assistance · Communications · Prospecting · Call handling & switchboard management

Our offering

One dedicated person, a tailor-made process

We assign you an operational colleague able to meet your need — a few weeks at short notice, several months or several years: the choice is yours.

Tailor-made process

The job description is written jointly, and an available colleague is proposed quickly.

Equipment & onboarding

Hardware and telephony provided, with the option of outsourcing your IT system too.

Managed satisfaction

Detailed reporting and customer satisfaction indicators throughout the assignment.

Benefits

Why choose Synovo Externalisation?

Long-standing expertise

We have worked together for 12 years and we know your trade: service quality and flexibility, as promised.

Time saved

No administrative formalities, no recruitment to manage, no contractual tie with the member of staff.

Quality recruitment

Profiles holding a three- to five-year degree, with relevant experience and skills; interviews and tests carried out in France (French language level included).

Lower costs

Costs halved, with no long-term commitment.

HDS & ISO 27001 certifiedNPS of 45 on support & trainingSoftware publisher & health-data expert

A dedicated contact for your project

Céline Belotti will help you define your need and propose the right colleague.

Your request is about

A 30-minute conversation to find the solution that fits your business

Your data is processed in compliance with the GDPR and hosted in France (HDS).